Good with Wood, Best with Batsford


Aston Magna
01608 651096
01985 219555

Creosote Warranty Terms and Conditions

  1. Any claim must be accompanied with a proof of purchase, details of failure and photographic evidence of failure.
  2. The timber must not have been misused or used in non-standard conditions which was not brought to the attention of the company in writing at point of order.
  3. Care must be taken to avoid damage to the posts on installation as this could invalidate the warranty.
  4. If timber is cross cut, notched or drilled the exposed surface must be brushed liberally with creosote. Creosote is available to purchase in all our depots in 25ltr re-sealable containers.
  5. On no account are fence posts to be pointed after treatment. The shortening of posts should be avoided if possible, but in any event cross-cutting must be restricted to the top of the post and the cross-cut surface liberally coated with creosote.
  6. The products must remain in there original installation location.
  7. This warranty is based on the correct size of material being used for the application.
  8. This warranty only covers the cost of re-supply of the defective timber products with identical or comparable products.
  9. Batsford Timber Ltd will not be held responsible for costs of removal and/or reinstatement of the components or consequential costs or losses due to the failure of the product.
  10. The installation where the failure occurs, access must be made available for inspection and permission for samples to be taken at our request.
  11. Products used or installed outside of the United Kingdom are not covered by this  warranty.
  12. This warranty is in addition to your statutory rights.
  13. 30 Year Service Life Warranty 02 June 2015 on items specified as Redwood Creosoted Only